Shipping policy

At Darling Carré, we are committed to providing you with a seamless shopping experience. Below are the details of our shipping policy to ensure you’re informed every step of the way.

We know you can’t wait to get your hands on your Darling Carré silk, and we’re just as excited to get it to you!

Once your order is placed, we’ll process and pack your items with care.

Here’s what to expect:

Within Australia:

Your Darling Carré silk will arrive in 1-10 business days, depending on your location.

International:

For our global fashionistas, delivery typically takes 5-20 business days, but it can vary depending on your country.

And don’t worry—we’ll send you a tracking number so you can follow your package’s journey to your doorstep!

If you have any questions or need help along the way, feel free to reach out.

Shipping Costs:

• Shipping costs are calculated at checkout based on your location and chosen shipping method.
  

International Shipping:

• We offer worldwide shipping to most countries. Please note that international delivery times may vary between 5-20 business days depending on the destination.
• Customers are responsible for any customs duties, taxes, or additional fees that may apply in their country.

Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

Undeliverable Packages:

• If a package is returned to us due to an incorrect address or failure to collect, customers will be responsible for reshipping fees.

Lost or Delayed Shipments:

• While we strive to ensure timely delivery, we are not responsible for delays caused by the carrier or customs. If your package is lost or significantly delayed, please contact us at hello@darlingcarre.com.au, and we’ll do our best to assist you.

Questions or Concerns:
For any shipping-related questions, please feel free to contact us at hello@darlingcarre.com.au. Our team is here to help!